990x Privacy Policy

Introduction

About This Privacy Policy

990x ("we", "us", or "our") operates the online casino and sports betting platform accessible at https://990x.bio (the "Platform"). We are committed to safeguarding the privacy and personal data of all users ("you" or "your") who access or use the Platform. This Privacy Policy sets out in clear terms what personal information we collect, the purposes for which we process it, how we store and protect it, and the rights available to you under applicable data protection principles.

By registering an account, accessing the Platform, or otherwise using any of our services, you acknowledge that you have read and understood this Privacy Policy and that you consent to our collection and use of your personal data as described herein. If you do not agree with this Privacy Policy, please do not use the Platform.

Key Points

Your Privacy at a Glance

Data Collection

Information We Collect

990x collects personal data through several channels, including your registration form, use of the Platform, communications with our support team, and automated technical means. The categories of personal data we may collect include:

• ›Identity data: full legal name, date of birth, gender, and copies of government-issued identity documents submitted during KYC verification.
• ›Contact data: mobile phone number, email address, and residential address as provided during registration or account updates.
• ›Financial data: payment method details (e.g., bKash account number, Nagad wallet reference, Rocket number), transaction history, deposit amounts, and withdrawal records. Full card numbers are never stored on 990x servers.
• ›Technical data: IP address, device type, operating system, browser type, session duration, pages visited, and in-game interaction logs. This data is collected automatically when you use the Platform.
• ›Communications data: records of any messages, emails, live chat transcripts, or support tickets exchanged between you and the 990x support team.
• ›Responsible gaming data: self-exclusion requests, deposit limit settings, session time records, and any problem gambling flags raised by you or identified by our responsible gaming monitoring systems.

Data Use

How We Use Your Information

990x processes your personal data only for specific, legitimate purposes. We do not use your data for any purpose incompatible with those originally stated at the point of collection. The primary purposes for which we process your data are:

• ›Account management: to create, verify, maintain, and close your 990x account, including identity verification (KYC) and age verification to comply with our 21+ policy.
• ›Service delivery: to process deposits and withdrawals via bKash, Nagad, Rocket, Upay, Visa, and Mastercard; to credit winnings; to apply bonuses; and to deliver the betting and gaming services you request.
• ›Legal and regulatory compliance: to fulfil our anti-money laundering (AML) obligations, to respond to lawful requests from competent authorities, and to retain records as required by applicable law.
• ›Responsible gaming: to monitor gaming patterns for indicators of problem gambling, to enforce self-exclusion requests, to apply deposit and session limits, and to proactively contact players where our monitoring systems identify a risk.
• ›Marketing and communications: to send you promotional offers, bonus notifications, and product updates where you have opted in to receive such communications. You may withdraw consent at any time by contacting [email protected].

Data Sharing

Disclosure of Your Personal Data

990x does not sell your personal data. We may share your data with third parties only in the following strictly limited circumstances:

• ›Payment processors: we share the minimum financial data necessary with payment service providers (bKash, Nagad, Rocket, Upay, Visa, Mastercard) solely to process your deposits and withdrawals. These providers operate under their own privacy policies and are independently regulated.
• ›Game providers: technical platform data (session ID, game round results) is shared with certified game studios (e.g., Pragmatic Play, Evolution Gaming, Spribe) solely to operate the games you play. No personally identifying data is passed to game studios beyond what is technically required.
• ›Regulatory and law enforcement authorities: we may disclose your personal data to competent governmental, regulatory, or law enforcement bodies where we are legally required to do so, including in connection with AML investigations or court orders.
• ›Business transfers: in the event of a merger, acquisition, or sale of all or part of 990x's business assets, your personal data may be transferred to the acquiring entity. We will notify you of any such transfer and the new entity will be bound by this Privacy Policy or an equivalent policy offering no lesser protection.

Cookies

Cookies and Tracking Technologies

990x uses cookies and similar tracking technologies to operate the Platform, remember your preferences, maintain your session, and gather analytics data that helps us improve our services. A cookie is a small text file stored on your device by your browser when you visit a website.

We use the following categories of cookies on the Platform:

• ›Essential cookies: these are strictly necessary for the Platform to function. They enable you to log in, navigate securely, maintain your session, and use core features such as the cashier. Essential cookies cannot be disabled without breaking the Platform.
• ›Analytics cookies: these help us understand how users interact with the Platform — which pages are visited most, where users navigate from, and how long sessions last. This data is aggregated and anonymised. We use this information solely to improve the Platform's usability and content.
• ›Preference cookies: these remember your language preference, notification settings, and other customisation choices so you do not have to re-enter them each visit. You may disable preference cookies via your browser settings, but doing so may affect the Platform experience.

Data Retention

How Long We Keep Your Data

990x retains your personal data for as long as your account remains active and for a period thereafter as required to fulfil the purposes described in this Privacy Policy or as mandated by applicable law. In particular, financial transaction records, KYC documentation, and responsible gaming records are retained for a minimum of five years from the date of the last transaction or account closure, whichever is later, in order to comply with AML and record-keeping obligations.

Where personal data is no longer required for any lawful purpose, 990x will securely delete or anonymise it. If you request deletion of your account data, we will action that request within 30 days, subject to any legal retention obligations that prevent immediate deletion. Where data must be retained for legal reasons, we will restrict its processing to only those purposes for which retention is required.

Security

How We Protect Your Data

990x implements a range of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include industry-standard SSL/TLS encryption for all data in transit, secure encrypted storage for data at rest, strict access controls limiting data access to authorised personnel only, regular security audits and vulnerability assessments, and multi-factor authentication requirements for administrative system access.

While 990x takes all reasonable steps to protect your data, no method of electronic transmission or storage is 100% secure. In the event of a data breach that is likely to result in a risk to your rights and freedoms, we will notify you promptly and take all necessary steps to contain and remediate the breach. You are responsible for keeping your own login credentials confidential and for notifying us immediately at [email protected] if you suspect your account has been compromised.

Your Rights

Your Data Protection Rights

Subject to applicable law, you have the following rights in relation to the personal data 990x holds about you. To exercise any of these rights, please contact our support team at [email protected] with the subject line "Data Rights Request":

• ›Right of access: you may request a copy of the personal data 990x holds about you, together with information about how and why it is being processed.
• ›Right to rectification: if you believe any personal data we hold about you is inaccurate or incomplete, you may request that we correct or update it. You may also update certain account details directly via your account settings.
• ›Right to erasure: you may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, where you withdraw your consent, or where you object to its processing on legitimate grounds. This right is subject to legal retention obligations that may prevent immediate deletion.
• ›Right to restriction: you may request that we restrict the processing of your personal data in certain circumstances — for example, while a rectification request is under review or pending a determination on your objection to processing.
• ›Right to object to marketing: you have an unconditional right to object to the processing of your personal data for direct marketing purposes. If you exercise this right, we will cease processing your data for marketing immediately. You may do so by emailing [email protected] with the subject "Unsubscribe from Marketing".

Third-Party Links

External Links and Third-Party Services

The 990x Platform may contain references to third-party game providers, payment processors, and other service partners. These third parties operate their own websites and services under their own independent privacy policies. 990x is not responsible for the privacy practices of any third-party service and does not accept any liability arising from your interaction with third-party services. We encourage you to read the privacy policy of any third-party service you use in connection with the 990x Platform.

Policy Updates

Changes to This Privacy Policy

990x reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or Platform features. When we make material changes, we will update the "Last updated" date at the top of this page and, where appropriate, notify registered users via the Platform or by email. Your continued use of the Platform following publication of an updated Privacy Policy constitutes your acceptance of the changes. If you disagree with any changes, please stop using the Platform and contact us to close your account.

Contact Us

Contact Our Data Protection Team

If you have any questions, concerns, or requests relating to this Privacy Policy or the way 990x processes your personal data, please contact our support team. We aim to respond to all data-related enquiries within 5 business days.